Trust Center
Planned Disaster Recovery Exercise for eSignature & IAM in NA3 Production
07/27/2025
Note - Updated Maintenance Date (Previously scheduled June 8, 2025):
Docusign will undertake a planned disaster recovery exercise on Sunday, July 27 2025, from 03:00 AM UTC to 05:00 AM UTC. The scope of this exercise is to perform a regional full-platform failover of eSignature and IAM in the NA3 Production environment.
This exercise is not expected to cause downtime or impact eSignature or IAM services, however we are notifying customers as a precautionary measure.